Terms of Service

Last Updated: September 24, 2026

These Terms of Service govern your access to and use of ydhsa.com, including any products, content, checkout functions, customer services, and other features made available through the website.

The website is operated under the YALDORIA™ brand by Shenzhen Xuguishun E-commerce Co., Ltd.

Throughout these Terms, “YALDORIA™,” “we,” “us,” and “our” refer to Shenzhen Xuguishun E-commerce Co., Ltd., as applicable.

By accessing the website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service together with the policies referenced on our website.

If you do not agree with these Terms, please discontinue use of the website.

1. Business Information

Brand: YALDORIA™
Website: ydhsa.com
Legal Company Name: Shenzhen Xuguishun E-commerce Co., Ltd.
Owner: Zhang Xing

Business Address:
Room 510, Xingyue Building,
No.6 Lianfan Rd, Shichang Rd,
Taoyuan Community, Dalang Subdistrict,
Longhua District, Shenzhen

Customer Support Email:
service@ydhsa.com

Customer Service Phone:
+86 13076985641

2. Eligibility to Use the Website

By using our website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

If you allow another person, including a minor under your supervision, to use your device or account to access the website, you remain responsible for ensuring that such use complies with applicable law and these Terms.

You may not use the website for unlawful, fraudulent, or unauthorized purposes.

3. Account Information

Certain features may allow or require you to provide customer information or create an account.

You agree to provide information that is:

  • Accurate

  • Complete

  • Current

  • Not misleading

You are responsible for maintaining the confidentiality of any account credentials associated with your account.

You should promptly contact us if you believe your account has been accessed or used without authorization.

Customer accounts may not be sold, transferred, or commercially shared without our prior written authorization.

4. Products & Product Information

We make reasonable efforts to present product information clearly and accurately.

Product pages may include information such as:

  • Product descriptions

  • Dimensions

  • Materials

  • Features

  • Compatibility

  • Product photographs

  • Availability

  • Pricing

However, colors and visual details may appear differently depending on screen settings, lighting conditions, photography, or device configuration.

Minor differences in appearance that do not materially affect the product's intended use may occur.

We may update product descriptions, specifications, availability, or other information when necessary.

Nothing in this section limits rights or remedies available to consumers under applicable law.

5. Product Availability

All products are subject to availability.

Adding a product to a shopping cart does not reserve inventory.

We may:

  • Limit purchase quantities

  • Remove discontinued products

  • Correct inventory discrepancies

  • Restrict sales where required by law or operational limitations

If an ordered item becomes unavailable after payment, we may contact you to offer an appropriate alternative where suitable or cancel and refund the affected item.

6. Placing an Order

Submitting an order through ydhsa.com constitutes an offer to purchase the selected products subject to these Terms.

Before placing an order, you are responsible for reviewing:

  • Selected products

  • Quantities

  • Shipping address

  • Contact details

  • Payment information

  • Shipping charges

  • Taxes or other amounts shown at checkout

An automatically generated order acknowledgement does not necessarily mean that an order has passed all payment, fraud, inventory, or fulfillment checks.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment failure, inventory errors, pricing mistakes, or legal restrictions.

7. Order Confirmation

An order is generally considered accepted once the payment has been authorized and the order proceeds into fulfillment, subject to any later issue that reasonably requires cancellation.

If we cancel a paid order before fulfillment, the relevant payment amount will generally be refunded to the original payment method.

Please retain your order confirmation for your records.

8. Pricing

Product prices are displayed on the website and may change from time to time.

The applicable price for a purchase is the amount shown during checkout when the order is submitted, subject to correction of obvious pricing errors.

Promotional pricing may:

  • Apply for a limited period

  • Require a discount code

  • Apply only to selected products

  • Be subject to quantity or geographic restrictions

Unless otherwise stated, promotions cannot necessarily be combined.

9. Payment

Available payment methods are displayed during checkout.

Depending on the checkout configuration and customer location, payment options may include eligible debit cards, credit cards, PayPal, or other supported methods.

You agree to provide valid and authorized payment information.

Payments may be handled by independent payment service providers.

For additional details, please review our Payment Options page.

10. Taxes, Duties & Other Charges

Taxes collected directly at checkout will be included in the order total shown before payment.

International purchases may also be subject to:

  • Import duties

  • VAT

  • Customs charges

  • Brokerage fees

  • Other charges imposed by local authorities

Unless such amounts are expressly included in the checkout total, they may be payable separately by the recipient.

We do not determine charges imposed independently by customs authorities, financial institutions, or third-party carriers.

11. Shipping

Orders generally require 2–5 business days for processing before shipment.

Delivery time after dispatch depends on the destination, shipping method, fulfillment location, carrier, and customs conditions.

Orders may occasionally be shipped from different fulfillment locations or divided into multiple packages.

Estimated delivery dates are not guarantees unless expressly stated otherwise.

For full details, please refer to our Shipping Policy.

12. Shipping Address Responsibility

Customers must provide an accurate and complete delivery address.

We are not responsible for delays resulting from incomplete or incorrect customer-provided address information where the problem could reasonably have been avoided by providing accurate details.

If you notice an address error after placing an order, contact:

service@ydhsa.com

We will make reasonable efforts to assist if the order has not progressed too far in fulfillment.

13. Order Changes & Cancellations

If you need to modify or cancel an order, contact us as soon as possible.

Once an order has entered fulfillment, been packed, or been transferred to a carrier, changes or cancellation may no longer be possible.

Where cancellation is unavailable, an eligible product may still qualify for return after delivery under our Return & Refund Policy.

Mandatory consumer cancellation rights remain unaffected.

14. Returns & Refunds

Eligible products may generally be returned within 30 days after delivery, subject to the conditions set out in our Return & Refund Policy.

Customers must request return authorization before sending merchandise back.

Do not send products to our registered business address unless our customer support team specifically provides that address for the authorized return.

Approved refunds will generally be issued to the original payment method whenever technically possible.

For complete conditions, please review our Return & Refund Policy.

15. Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If a product arrives damaged, defective, incomplete, or materially different from what you ordered, contact:

service@ydhsa.com

We may ask for:

  • Order information

  • Photographs

  • Packaging images

  • Shipping label information

  • A description of the issue

After reviewing the circumstances, we may provide an appropriate remedy such as replacement, refund, or another solution required under applicable law.

16. Personal Purchases

Products sold through our retail website are generally offered for personal or household use.

Without prior written authorization, customers may not:

  • Purchase products for unauthorized commercial resale

  • Misrepresent themselves as an authorized YALDORIA™ distributor

  • Use our brand identity to imply an official business relationship

We reserve the right to limit or refuse orders where we reasonably believe the transaction involves unauthorized resale or misuse of our brand.

17. Website Content

The website may include:

  • Text

  • Photographs

  • Graphics

  • Product images

  • Logos

  • Icons

  • Layouts

  • Video

  • Illustrations

  • Design elements

Content may be owned by us, licensed to us, or used with appropriate authorization.

Except where applicable law allows otherwise, website content may not be copied, reproduced, republished, distributed, sold, commercially exploited, or modified without appropriate permission.

You may use publicly available website content for ordinary personal and non-commercial browsing.

18. YALDORIA™ Brand Rights

The YALDORIA™ name, branding, logos, graphics, and related identifiers may be protected by trademark or other intellectual property rights.

Nothing on the website grants a license to use our trademarks, trade names, logos, or brand presentation for commercial purposes without written authorization.

Unauthorized use that creates confusion regarding endorsement, affiliation, sponsorship, or ownership is prohibited.

19. Acceptable Use

You must not use the website to:

  • Violate applicable laws or regulations

  • Commit or facilitate fraud

  • Infringe intellectual property rights

  • Introduce viruses or harmful code

  • Attempt unauthorized access to systems or accounts

  • Circumvent security measures

  • Scrape data in a manner that disrupts website operation

  • Send spam or malicious communications

  • Harvest personal information unlawfully

  • Impersonate another person or organization

  • Interfere with checkout, payments, or website infrastructure

We may restrict access where reasonably necessary to protect customers, systems, or business operations.

20. Reviews, Feedback & Submissions

If you voluntarily submit reviews, comments, photographs, suggestions, or other feedback, you confirm that you have the right to submit that material.

You must not submit content that:

  • Violates another person's rights

  • Contains unlawful material

  • Is intentionally false or misleading

  • Contains malware or malicious code

  • Contains confidential information you are not authorized to disclose

Where permitted by law, you grant us a non-exclusive right to use submitted feedback for reasonable business purposes, including service improvement and customer support.

21. Third-Party Services

Our website may integrate with third-party services such as:

  • Payment processors

  • Shipping providers

  • Analytics services

  • Advertising platforms

  • Ecommerce infrastructure

  • Customer service tools

These providers may operate under their own terms and privacy policies.

We are not responsible for the independent operation of third-party websites or services that are outside our control.

22. External Links

The website may contain links to third-party websites for convenience or functionality.

The presence of a link does not necessarily mean that we endorse or control the linked website.

You should review the applicable terms and privacy practices before providing personal information to an external service.

23. Errors & Corrections

Despite reasonable efforts, website information may occasionally contain:

  • Typographical errors

  • Incorrect product details

  • Pricing errors

  • Inventory discrepancies

  • Incomplete information

We may correct such information when identified.

If a material error affects an order already placed, we may contact you before fulfillment to explain the issue and provide reasonable options, which may include cancellation and refund.

24. Website Availability

We aim to keep ydhsa.com available and functional, but uninterrupted access cannot be guaranteed.

Temporary interruptions may occur due to:

  • Maintenance

  • Hosting issues

  • Software updates

  • Cybersecurity events

  • Network failures

  • Third-party service outages

  • Events outside our reasonable control

We may modify, suspend, or discontinue non-essential website functions where reasonably necessary.

25. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its digital services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, completely error-free, or free from every possible technical vulnerability.

However, nothing in these Terms excludes warranties, guarantees, consumer protections, or other rights that cannot legally be excluded.

26. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be responsible for indirect or consequential losses that were not reasonably foreseeable and that result solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, these Terms do not limit liability or consumer remedies that cannot legally be restricted under applicable consumer protection laws.

27. Events Beyond Reasonable Control

We will not be responsible for delays or failure caused by events reasonably outside our control, which may include:

  • Severe weather

  • Natural disasters

  • Carrier disruption

  • Customs delays

  • Government restrictions

  • Transport interruptions

  • Telecommunications outages

  • Labor disruptions

  • Major infrastructure failures

Where such an event affects an order, we will make reasonable efforts to provide assistance or updated information.

28. Privacy

Our collection and handling of personal information are described in our Privacy Policy.

By using the website, you acknowledge that personal information may be processed as necessary to:

  • Operate the website

  • Process orders

  • Arrange shipping

  • Provide support

  • Prevent fraud

  • Meet legal obligations

Please review the Privacy Policy for further information.

29. Suspension or Termination of Access

We may restrict or terminate access to some or all website functions where reasonably necessary, including where:

  • These Terms are materially violated

  • Fraudulent activity is suspected

  • Security is threatened

  • Access is used unlawfully

  • Website systems are intentionally disrupted

Termination of website access does not eliminate payment obligations, refund rights, legal claims, or other responsibilities that arose before termination.

30. Consumer Rights

These Terms are intended to operate alongside applicable consumer protection laws.

Nothing in these Terms is intended to remove or reduce rights that consumers are legally entitled to receive under mandatory local law.

If any provision of these Terms conflicts with a mandatory consumer protection requirement, the mandatory legal requirement will apply to the extent of that conflict.

31. European Consumer Rights

Customers located in the European Union or other jurisdictions with statutory distance-selling protections may have additional rights, including certain cancellation or withdrawal rights.

Where such mandatory rights apply, they take precedence over any inconsistent provision in these Terms.

Please refer to our Return & Refund Policy for further information regarding eligible withdrawal requests.

32. Governing Law

These Terms are governed by the laws applicable to the operation of Shenzhen Xuguishun E-commerce Co., Ltd., subject to any mandatory consumer protection laws that apply in the customer's country or region.

Nothing in this section prevents a consumer from relying on rights or protections that cannot legally be waived under the laws applicable to that consumer.

33. Dispute Resolution

If a dispute arises regarding an order or our services, we encourage you to contact us first so that we can attempt to resolve the issue through customer support.

Please contact:

service@ydhsa.com

Nothing in these Terms prevents either party from using dispute resolution procedures or courts available under applicable law.

34. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

The invalid provision will be interpreted or limited only to the extent reasonably necessary.

35. No Waiver

If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we permanently waive the right to enforce that provision later.

Any waiver must be valid under applicable law.

36. Changes to These Terms

We may update these Terms from time to time to reflect:

  • Changes to our services

  • Business practices

  • Website functions

  • Payment or shipping arrangements

  • Legal requirements

The current version will be published on this page with an updated Last Updated date.

Changes will apply prospectively as required by applicable law.

Material changes will not retroactively remove consumer rights that already arose from an earlier transaction.

37. Related Store Policies

These Terms should be read together with other policies available on ydhsa.com, including:

  • Privacy Policy

  • Payment Options

  • Shipping Policy

  • Return & Refund Policy

  • Contact Us

  • Other notices displayed during checkout

If there is a conflict between a specific transactional policy and these general Terms, the more specific provision will generally apply to that subject, unless applicable law requires otherwise.

38. Contact Us

If you have questions about these Terms of Service, an order, or your rights when using ydhsa.com, please contact us.

YALDORIA™ Customer Support

Brand: YALDORIA™
Website: ydhsa.com
Legal Company Name: Shenzhen Xuguishun E-commerce Co., Ltd.
Owner: Zhang Xing

Business Address:
Room 510, Xingyue Building,
No.6 Lianfan Rd, Shichang Rd,
Taoyuan Community, Dalang Subdistrict,
Longhua District, Shenzhen

Phone: +86 13076985641
Email: service@ydhsa.com

By continuing to use ydhsa.com, you acknowledge that you have had the opportunity to review these Terms of Service and the policies referenced above.