Terms & Conditions

Last Updated: September 24, 2026

Welcome to YALDORIA™.

These Terms & Conditions apply to purchases made through ydhsa.com and govern your use of our online store, checkout process, products, customer service, order fulfillment, and related shopping functions.

The website ydhsa.com is operated under the YALDORIA™ brand by Shenzhen Xuguishun E-commerce Co., Ltd.

Throughout these Terms, “YALDORIA™,” “we,” “us,” and “our” refer to Shenzhen Xuguishun E-commerce Co., Ltd., where appropriate.

By placing an order through ydhsa.com, you acknowledge that you have reviewed and agreed to these Terms together with the other policies published on our website.

If you do not agree with these Terms & Conditions, please do not complete a purchase through the Site.

1. Business Information

YALDORIA™ operates using the following business identity:

Brand / Trademark: YALDORIA™
Primary Website: ydhsa.com
Owner: Zhang Xing
Legal Company Name: Shenzhen Xuguishun E-commerce Co., Ltd.

Business Address:
Room 510, Xingyue Building,
No.6 Lianfan Rd, Shichang Rd,
Taoyuan Community, Dalang Subdistrict,
Longhua District, Shenzhen

Customer Support Email:
service@ydhsa.com

Customer Service Phone:
+86 13076985641

Shenzhen Xuguishun E-commerce Co., Ltd. operates ydhsa.com under the YALDORIA™ brand and is responsible for the ecommerce services and customer support associated with purchases made through the website.

2. Eligibility to Purchase

By placing an order, you confirm that:

  • You have the legal capacity to enter into a purchase transaction.

  • The information you provide is accurate and complete.

  • You are authorized to use the selected payment method.

  • Your purchase does not violate applicable law.

  • You will comply with any age or authorization requirements applicable in your location.

Where local law requires parental or guardian authorization, you are responsible for obtaining the necessary consent before making a purchase.

3. Product Information

We make reasonable efforts to present product information clearly and accurately.

Product pages may include details such as:

  • Product name

  • Images

  • Materials

  • Dimensions

  • Colors

  • Available variations

  • Features

  • Compatibility

  • Availability

  • Price

Actual product appearance may vary slightly because of:

  • Screen calibration

  • Device settings

  • Photography lighting

  • Manufacturing tolerances

  • Material or finish variation

Minor visual differences do not automatically mean that a product is defective or materially inconsistent with its description.

4. Product Availability

All products are subject to availability.

We may reasonably:

  • Update product information

  • Modify available options

  • Adjust stock status

  • Limit quantities

  • Discontinue products

  • Remove unavailable items

If a product becomes unavailable after you place an order, we may contact you with an appropriate solution, including cancellation and refund of the affected item where necessary.

5. Pricing

Product prices may change from time to time.

Unless otherwise stated, the price applicable to your purchase is the price displayed during checkout when you submit the order.

Your final checkout total may include:

  • Product price

  • Shipping charges

  • Promotional discounts

  • Taxes where applicable

  • Other clearly disclosed charges

We may correct obvious pricing or technical errors where permitted by law.

If a material pricing error affects an order, we may contact you before fulfillment and provide reasonable options.

6. Currency

Unless another currency is expressly displayed during checkout, prices on ydhsa.com are generally shown and processed in:

United States Dollars (USD)

If your account or payment method uses a different currency, your bank or payment provider may apply:

  • Currency conversion

  • Foreign transaction fees

  • International processing fees

  • Provider-specific exchange rates

These charges are determined by your financial institution or payment provider and are outside our direct control.

7. Placing an Order

Submitting an order through ydhsa.com constitutes an offer to purchase the selected products.

Before completing checkout, please carefully review:

  • Product selection

  • Variation or model

  • Quantity

  • Shipping address

  • Contact information

  • Billing details

  • Shipping charges

  • Discount information

  • Order total

  • Payment method

You are responsible for checking the information entered before submitting your order.

8. Order Confirmation

After successful checkout, you will normally receive an order confirmation.

This may contain:

  • Order number

  • Products ordered

  • Purchase amount

  • Delivery information

  • Other order details

An automated confirmation generally means that we received your order request.

It does not prevent reasonable:

  • Payment verification

  • Fraud screening

  • Inventory checks

  • Fulfillment review

  • Shipping eligibility review

9. Order Acceptance

We may reject or cancel an order where reasonably necessary and permitted by law.

Reasons may include:

  • Failed payment authorization

  • Suspected fraud

  • Product unavailability

  • Shipping restrictions

  • Incorrect customer information

  • Obvious pricing errors

  • Technical issues

  • Orders that violate these Terms

  • Orders that would violate applicable law

If we cancel a paid order before fulfillment, the applicable amount will generally be refunded to the original payment method.

10. Order Changes

If you need to request a change to:

  • Product

  • Quantity

  • Variation

  • Delivery address

  • Contact information

  • Other order details

please contact us as soon as possible at:

service@ydhsa.com

We will make reasonable efforts to assist, but changes cannot be guaranteed once fulfillment, packing, or shipment has progressed.

11. Order Cancellation

If you wish to cancel an order, contact us promptly.

We will attempt to accommodate the request if the order has not progressed too far into fulfillment.

Once an order has been packed, transferred to a fulfillment location, or shipped, cancellation may no longer be possible.

In that situation, you may need to wait for delivery and request a return in accordance with our Return & Refund Policy.

Any mandatory cancellation rights available under applicable law remain unaffected.

12. Payment Methods

The payment methods available for your purchase will be shown during checkout.

Depending on location and provider availability, these may include:

  • Eligible credit cards

  • Eligible debit cards

  • PayPal

  • Other payment options specifically displayed during checkout

Available payment methods may vary based on:

  • Customer location

  • Card issuer

  • Payment provider

  • Transaction eligibility

  • Technical availability

Only payment methods displayed during checkout should be considered currently supported.

13. Payment Authorization

Orders generally require successful payment authorization before fulfillment can proceed.

Payments may be declined because of:

  • Incorrect payment details

  • Insufficient funds

  • Billing address mismatch

  • Card restrictions

  • Bank security controls

  • Fraud-prevention checks

  • International transaction restrictions

  • Additional authentication requirements

If payment is declined, please verify the information entered or contact your payment provider.

14. Payment Security

Payments may be processed by third-party payment gateways and financial service providers.

These providers may use their own:

  • Encryption

  • Authentication

  • Fraud detection

  • Security procedures

  • Authorization systems

Do not send full card numbers, CVV codes, passwords, or other sensitive payment credentials to our customer support team by email.

For more information, please review our Payment Options page.

15. Order Processing

Orders generally require:

2–5 business days

for processing before shipment.

Processing may include:

  • Order review

  • Payment verification

  • Product allocation

  • Quality checks

  • Packaging

  • Fulfillment preparation

During holiday periods, promotional events, or unusually high order volumes, processing may take longer.

Processing time is separate from carrier transit time.

16. Shipping Charges

Any applicable shipping charge will be displayed during checkout before payment is completed.

Shipping costs may vary depending on:

  • Destination

  • Product

  • Package weight or size

  • Shipping method

  • Promotional offer

  • Fulfillment location

The shipping amount shown during checkout will apply to the order unless an obvious technical error requires correction.

17. Estimated Delivery Times

Estimated transit times after dispatch may generally be:

United States: 8–14 business days
Canada: 10–16 business days
United Kingdom: 10–16 business days
Australia: 10–16 business days
Other Supported International Destinations: 14–21 business days

These are estimates and not guaranteed delivery dates.

Please add the standard 2–5 business day processing period before shipment.

18. Delivery Delays

Delivery may occasionally be affected by events outside our reasonable control, including:

  • Carrier delays

  • Customs inspections

  • Severe weather

  • Public holidays

  • Transportation disruption

  • Remote delivery locations

  • Local delivery conditions

  • Incomplete address information

  • Government restrictions

We will make reasonable efforts to assist where possible, but we cannot control all carrier or customs processing times.

19. Tracking

Where tracking is available, shipment information is generally provided after dispatch.

Tracking systems may take approximately:

1–3 business days

to show the first movement or update.

A temporary delay in tracking information does not necessarily mean that the shipment has been lost.

20. Split Shipments

Some orders may be fulfilled from more than one warehouse or logistics facility.

As a result:

  • Products may arrive separately.

  • Packages may arrive on different dates.

  • More than one tracking number may be provided.

Receiving one package does not necessarily mean that the rest of the order is missing.

21. International Orders

International shipments may be subject to:

  • Customs duties

  • Import taxes

  • VAT

  • Brokerage fees

  • Government charges

  • Other destination-country fees

Unless such amounts are expressly included at checkout, they may be payable separately by the recipient.

YALDORIA™ does not determine fees imposed by destination-country customs authorities.

22. Customs Processing

International shipments may be inspected or held by customs authorities.

Customs processing can affect delivery times.

We cannot guarantee how long customs clearance will take.

Customers may occasionally need to provide additional information to the carrier or customs authority.

23. Returns

Eligible products may generally be returned within:

30 days after delivery

subject to the conditions in our Return & Refund Policy.

A standard eligible return will generally require the product to be:

  • Unused

  • Undamaged

  • Complete with relevant accessories

  • Returned with suitable original packaging where reasonably possible

  • Supported by proof of purchase or a valid order number

Eligibility may vary according to the circumstances and applicable law.

24. Return Authorization

You must contact us before sending merchandise back.

Email: service@ydhsa.com

Our team will review your request and provide appropriate return instructions.

Do not automatically send returns to our registered business address.

The registered business address may differ from the designated return-processing facility.

Unauthorized returns or merchandise sent to an incorrect address may be delayed or unable to be processed.

25. Return Shipping Costs

Responsibility for return shipping depends on the reason for the return.

For eligible change-of-mind returns, return shipping may be the customer's responsibility unless applicable law requires otherwise.

For confirmed:

  • Incorrect products

  • Damaged products

  • Defective products

  • Materially non-conforming products

we will provide an appropriate resolution in accordance with our policies and applicable law.

26. Refunds

Approved refunds are generally issued to the original payment method whenever technically possible.

After we issue an approved refund, please allow approximately:

Up to 10 business days

for your financial institution or payment provider to process the credit.

Actual timing may depend on:

  • Card issuer

  • Bank

  • PayPal

  • Payment processor

  • Transaction network

If more than 15 business days have passed after we confirmed that the refund was issued, please contact us.

27. Exchanges

We generally process exchanges through a return-and-reorder method.

If you want a different product or variation:

  1. Contact us regarding the original item.

  2. Follow the authorized return instructions.

  3. Place a new order for the replacement product where appropriate.

This helps reduce delays caused by inventory changes.

28. Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If you receive a product that is:

  • Damaged

  • Defective

  • Incorrect

  • Incomplete

  • Materially different from your order

contact us as soon as reasonably possible.

Please provide, where relevant:

  • Order number

  • Description of the problem

  • Product photographs

  • Packaging photographs

  • Shipping label photographs

We will review the information and provide an appropriate solution.

29. Missing Products

If your order appears incomplete, first check whether it was divided into multiple shipments.

Packages may:

  • Arrive separately

  • Use different carriers

  • Have different tracking numbers

  • Be fulfilled from different locations

If all expected shipments have been delivered and an item remains missing, contact customer support.

30. Packages Marked Delivered

If carrier tracking shows that a package was delivered but you cannot locate it, we recommend checking:

  • Mailbox or parcel locker

  • Reception or front desk

  • Safe delivery locations

  • Household members

  • Neighbors where appropriate

  • Local carrier records

If the package still cannot be found, contact:

service@ydhsa.com

We will review the available shipment information.

31. Failed Delivery

Delivery may fail due to circumstances such as:

  • Incorrect address

  • Incomplete address

  • Repeated unsuccessful delivery attempts

  • Failure to collect the parcel

  • Delivery refusal

  • Uncompleted customs requirements

If an order is returned because of a delivery issue, refund or reshipment options will depend on the circumstances and applicable law.

32. Personal Use

Products sold through ydhsa.com are generally intended for ordinary personal or household use unless otherwise agreed in writing.

We may review unusually large, repeated, or suspicious orders where reasonably necessary for:

  • Fraud prevention

  • Inventory management

  • Legal compliance

  • Operational security

  • Unauthorized resale prevention

33. Intellectual Property

Content on ydhsa.com may include:

  • YALDORIA™ branding

  • Logos

  • Product photographs

  • Text

  • Graphics

  • Illustrations

  • Videos

  • Page designs

  • Layouts

  • Icons

  • Other digital content

These materials may be owned by, licensed to, or otherwise lawfully used by Shenzhen Xuguishun E-commerce Co., Ltd. or relevant rights holders.

Such materials may be protected by copyright, trademark, and other intellectual property laws.

34. Permitted Use of Website Content

You may view website content for lawful personal shopping and informational purposes.

Unless expressly authorized or legally permitted, you may not:

  • Commercially reproduce protected content

  • Republish substantial Site materials

  • Misuse YALDORIA™ branding

  • Create deceptive copies of the Site

  • Remove ownership notices

  • Use Site content to impersonate our business

  • Falsely suggest authorization or affiliation

35. Customer Reviews & Submissions

If you submit a review, comment, photograph, suggestion, or other content, you confirm that:

  • You have the right to submit it.

  • It does not intentionally mislead others.

  • It does not infringe third-party rights.

  • It is not unlawful or malicious.

  • It does not contain unauthorized confidential information.

We may moderate, reject, or remove submissions that violate these Terms or applicable law.

36. Privacy

Personal information is handled according to our Privacy Policy.

Our Privacy Policy explains how information may be:

  • Collected

  • Used

  • Shared

  • Retained

  • Secured

  • Processed by service providers

By using ydhsa.com, you acknowledge the practices described in that policy.

37. Third-Party Services

We may use independent service providers for:

  • Payments

  • Website hosting

  • Order fulfillment

  • Shipping

  • Analytics

  • Fraud detection

  • Customer service

  • Advertising

These providers may operate under their own terms and privacy practices.

38. Third-Party Links

The Site may contain links to external websites.

We do not control independent third-party sites.

When you leave ydhsa.com, the external provider's own:

  • Terms

  • Privacy policy

  • Security practices

  • Content policies

may apply.

39. Website Availability

We aim to maintain reasonable Site availability.

However, access may occasionally be affected by:

  • Maintenance

  • Software updates

  • Hosting issues

  • Network outages

  • Security events

  • Third-party failures

  • Infrastructure problems

We do not guarantee uninterrupted availability of every Site feature.

40. Website Security

You must not attempt to:

  • Gain unauthorized access

  • Bypass Site security

  • Introduce malicious software

  • Disrupt checkout

  • Interfere with servers

  • Access another person's account

  • Harvest information unlawfully

We may restrict access where reasonably necessary to protect the Site, customers, or business systems.

41. Disclaimer

To the extent permitted by applicable law, the Site is provided on an “as available” basis.

We do not guarantee that:

  • Every feature will always remain available.

  • Every technical error will be corrected immediately.

  • Third-party services will operate without interruption.

  • Temporary outages will never occur.

Nothing in this section excludes warranties, guarantees, or consumer protections that cannot legally be excluded.

42. Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen Xuguishun E-commerce Co., Ltd. is not responsible for indirect or consequential losses that were not reasonably foreseeable and arose solely from circumstances outside our reasonable control.

Nothing in these Terms excludes liability where exclusion would be unlawful.

Nothing in these Terms limits mandatory rights relating to defective, incorrect, or non-conforming products.

43. Force Majeure

We may not be responsible for delay or failure caused by circumstances reasonably outside our control, including:

  • Natural disasters

  • Severe weather

  • War or civil disturbance

  • Government restrictions

  • Public emergencies

  • Carrier disruption

  • Customs interruption

  • Labor disputes

  • Utility outages

  • Telecommunications failures

Mandatory customer rights remain unaffected where applicable.

44. Consumer Rights

These Terms do not remove mandatory consumer rights.

Depending on your location, you may have statutory rights concerning:

  • Product conformity

  • Defective goods

  • Repairs

  • Replacement

  • Refunds

  • Cancellation

  • Withdrawal

  • Delivery

If applicable law provides stronger protection than these Terms, the mandatory legal requirement will apply.

45. European Union Consumers

Consumers located in the European Union may have additional statutory rights for eligible distance purchases.

These may include a 14-day right of withdrawal, subject to applicable legal requirements and exclusions.

This statutory right may apply separately from our general 30-day return policy.

Please review our Return & Refund Policy for further details.

46. Governing Law

These Terms are governed by the laws applicable to Shenzhen Xuguishun E-commerce Co., Ltd., subject to any mandatory consumer protections that apply in the customer's jurisdiction.

Where legally permitted, disputes relating to the operation of the business may be submitted to a competent court in:

Shenzhen, Guangdong, China

Nothing in this section removes any right that cannot lawfully be waived.

47. Dispute Resolution

If you have a concern regarding an order, product, payment, delivery, return, or refund, we encourage you to contact customer support first.

Many matters can be reviewed directly through:

service@ydhsa.com

Nothing in this section prevents either party from exercising rights available under applicable law.

48. Changes to These Terms

We may revise these Terms & Conditions when reasonably necessary to reflect changes in:

  • Website operations

  • Products

  • Payment procedures

  • Shipping arrangements

  • Store policies

  • Business practices

  • Legal requirements

When changes are made, the Last Updated date at the top of this page will be revised.

Changes will apply prospectively where required by law.

49. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The affected provision will be limited or interpreted only as necessary to make it lawful and enforceable.

50. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive the right to enforce it later.

51. Entire Agreement

These Terms & Conditions should be read together with the other policies published on ydhsa.com, including:

  • Terms of Use

  • Terms of Service

  • Privacy Policy

  • Payment Options

  • Shipping Policy

  • Return & Refund Policy

  • FAQ

  • Contact Us

Together, these pages establish the general terms applicable to purchases and use of our online store.

Where mandatory law conflicts with these Terms, mandatory law will prevail.

52. Contact Information

If you have questions about these Terms & Conditions, an order, or another store-related matter, please contact us.

YALDORIA™ Customer Support

Brand / Trademark: YALDORIA™
Primary Website: ydhsa.com
Owner: Zhang Xing
Legal Company Name: Shenzhen Xuguishun E-commerce Co., Ltd.

Business Address:
Room 510, Xingyue Building,
No.6 Lianfan Rd, Shichang Rd,
Taoyuan Community, Dalang Subdistrict,
Longhua District, Shenzhen

Customer Support Email:
service@ydhsa.com

Customer Service Phone:
+86 13076985641

For order-related questions, please include your order number whenever possible.

By placing an order through ydhsa.com, you acknowledge that you have had the opportunity to review these Terms & Conditions and the related store policies.